Privacy Policy
This Privacy Policy establishes the bases on which Jordan Pads (Barcelona, Spain) which currently operates the sale of products under its own registered trademark Jordan Pads (hereinafter, “ We” or “the Data Controller”), process your personal data when you provide it to us during your experience through the website www.jordanpads.com (hereinafter, “the Website” or 'the Platform'). Every time when using the Platform you provide us or it is necessary for us to access any type of information that, due to its characteristics, allows us to identify you, such as your name and surname, email, billing or shipping addresses, telephone number, type of device. or debit or credit card number, etc. (hereinafter, “Personal Data”), whether to browse it, purchase our products or make use of its services or functionalities, will be subject to the application of this Privacy Policy, together with the Cookies Policy, the Conditions of Purchase, and other documents referenced therein in force at all times, and you must review said texts to verify that you agree with them.
Data collection and main purposes of processing
Remember that before starting to use any of our services or functionalities, you must read this Privacy Policy, Cookies Policy, as well as the Conditions of Use, the specific section on that service or functionality. In this section you can see if there are any particular conditions for its use, or if you require specific processing of your Personal Data. Failure to provide certain information designated as mandatory may mean that it will not be possible to manage your registration as a user or the use of certain functionalities or services available through the Platform. The user (your/your) hereby warrants that the Personal Data provided is true and accurate and undertakes to notify any changes or modifications thereof. In the event that you provide us with Personal Data from third parties, you are responsible for having informed and obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy Policy. Any loss or damage caused to the Platform or the Data Controller or any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user. Jordan Pads, as Data Controller, will process your Personal Data for the following purposes: 1. Manage your registration as a user of the Platform: The Personal Data that you provide to us will be processed to identify you as a user of the Platform and give you access to your data. different functionalities, products and services that are at your disposal as a registered user. 2. The development, compliance and execution of the purchase and sale contract of the products or services that you have purchased or any other contract with Us through the Platform.
In particular, you should take into account the following: i. In the case of having proceeded with the purchase, if you provide us with personal data of third parties, you are responsible for having informed and having obtained their consent so that, in accordance with the Conditions of Use and Purchase of the Platform, we process their data. for (a) managing the shipment or verifying receipt of the purchase, and (b) responding to the requests that you or said third party make to us. ii. In the event that you have a purchase and want to process the return of merchandise associated with it through the Platform, we will use your Personal Data provided through the return form to (a) manage the request and process the collection of merchandise. at home, (b) respond to requests related to the Gift Ticket or the return that you may ask us, and (c) confirmation of the acceptance of the return and sending, by e-mail or other equivalent electronic means, of the Subscription with the refund amount. 3. Contact you via email, phone calls, sending SMS or other equivalent electronic means of communication, etc. in relation to updates or informative communications related to the contracted functionalities, products or services, including security updates of the Platform, whenever necessary or reasonable for their execution. 4. Respond to the requests or requests you make through the Customer Service channels available on our Platform. 5. Respond to requests to link your Platform user account.
Newsletter subscription
In the event that you authorize your subscription to the Jordan Pads Newsletter, we will provide you with information about our products and services, through various means such as, but not limited to, email, any other equivalent means of electronic communication, such as SMS, or by email. through making phone calls. Likewise, we may send you this information through push notifications if you have activated them on your mobile device. Subscribing to the Jordan Pads Newsletter may entail the use of your Personal Data to make personalized advertising available to you, related to our products and services through e-mails, SMS, or other electronic means of our own or third-party collaborators. In order to improve the service we provide to you, we inform you that the Personal Data related to your purchases in our online store, your tastes and preferences may be used by Jordan Pads for analysis purposes, generation of usage profiles, marketing studies, quality surveys and improvement of interaction with our clients. If you are a registered user, you can change your preferences regarding the sending of such commercial communications through My Account. Likewise, you can unsubscribe by following the instructions that we provide at the bottom of each communication.
Data protection rights
In accordance with the provisions of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council and Organic Law 3/2018 of December 5 (LOPDGDD), we inform you that the personal data collected from the interested party will be processed. under the responsibility of the Data Controller, Jordan Pads, to send communications about our products and services and will be kept as long as neither party objects to it or for the period necessary to comply with legal obligations. Fair and transparent data processing is guaranteed. The data will not be transferred to third parties except in cases where there is a legal obligation. We inform you that the rights of access, rectification, deletion, limitation of processing, or opposition to processing, as well as the right to data portability, may be exercised before the Data Controller by any means subject to law, by contacting: Jordan Pads or by sending a message to the email mark@jordanpads.com, according to the terms established by the applicable regulations. You can consult additional and detailed information on Data Protection on our website https://www.jordanpads.com/privacy-policy
Terms of service
The object of the conditions: The Website
The purpose of these General Conditions of Use (hereinafter, Conditions) is to regulate access and use of the Website. For the purposes of these Conditions, the Website will be understood as: the external appearance of the screen interfaces, both statically and dynamically, that is, the navigation tree; and all the elements integrated in both the screen interfaces and the navigation tree (hereinafter, Contents) and all those online services or resources that it offers to Users (hereinafter, Services).
Jordan Pads reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Content and Services that may be incorporated therein. The User acknowledges and accepts that at any time Jordan Pads may interrupt, deactivate and/or cancel any of these elements that are integrated into the Website or access to them.
Access to the Website by the User is free and, as a general rule, is free without the User having to provide any compensation to be able to enjoy it, except in relation to the cost of connection through the telecommunications network provided. by the access provider that the User has contracted. The use of any of the Content or Services of the Website may be done through the User's prior subscription or registration.
The User
Access, navigation and use of the Website confers the status of User, so you accept, from the moment you start browsing the Website, all the Conditions established here, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations depending on the case. Given the relevance of the above, the User is recommended to read them every time they visit the Website.
The Jordan Pads Website provides a wide variety of information, services and data. The User assumes responsibility for correct use of the Website. This responsibility will extend to: A use of the information, Content and/or Services and data offered by Jordan Pads without it being contrary to the provisions of these Conditions, the Law, morality or public order, or any other manner may result in injury to the rights of third parties or the operation of the Website.
The veracity and legality of the information provided by the User in the forms issued by Jordan Pads for access to certain Content or Services offered by the Website. In any case, the User will immediately notify Jordan Pads about any fact that allows the improper use of the information registered in said forms, such as, but not only, theft, loss, or unauthorized access to identifiers and /or passwords, in order to proceed to their immediate cancellation. Mere access to this Website does not imply establishing any type of commercial relationship between Jordan Pads and the User. Always in compliance with current legislation, this Jordan Pads Website is aimed at all people, regardless of age, who can access and/or navigate the pages of the Website.
The Website is aimed primarily at Users residing in Europe. Jordan Pads does not ensure that the Website complies with the laws of other countries, either in whole or in part. If the User resides or is domiciled in another place and decides to access and/or browse the Website, he or she will do so under his or her own responsibility, and must ensure that such access and navigation complies with the local legislation that is applicable to him/her, Jordan not assuming Pads any liability that may arise from such access.
Privacy Policy
In accordance with the applicable regulations on data protection, all those people (hereinafter, the "User" or "Users") who access and browse https://www.jordanpads.com (hereinafter, "the Website") that all personal data collected through this Website, including the data provided by the User or those obtained through cookies, will be treated in accordance with the stipulations of this Privacy Policy.
1. Responsible:
The person responsible for processing the data collected through this Website is identified below: Mark Jordan (hereinafter, "Jordan Pads"). 46740813Y, mark@jordanpads.com.
2. Purpose:
F. 1: Enable the maintenance, development and management of the business relationship formalized by the contracting of products and/or services through this Website. The data processed for this purpose will be kept as long as said business relationship is maintained and, once it ends, during the conservation and limitation periods of responsibilities legally provided. F. 2: Keep the User informed, including by electronic means, about Jordan Pads products, services and news. The data processed for this purpose will be kept until the moment the user withdraws their consent to receive said communications. If you do not consent to the processing of your data for this purpose, please check the box to this effect.
3. Legitimation:
The legal basis for carrying out the data processing specified in the previous section is the following: F. 1: Execution of the contractual obligations assumed by the User and Jordan Pads on the Website.
F. 2: User consent given for receiving said communications.
4. Recipients:
Jordan Pads may communicate the data to the following categories of data processors: Providers of electronic communications and hosting, management software, agency, accounting, auditing, lawyers and SaaS services such as CRM/ERP. Likewise, Jordan Pads may transfer personal data to these processors when they are located in the United States of America adhering to the Privacy Shield, which has an adequacy decision from the European Commission (Executing Decision (EU) 2016 /1250 of the Commission).
5. Rights:
The User can exercise before Jordan Pads the following rights related to their personal data: Access; Rectification; Suppression; Limitation of treatment; Data portability and Opposition. Likewise, in the processing of the User's data whose legitimacy is based on the consent given by the User, the User has the right to withdraw said consent at any time, without affecting the legality of the treatment based on prior consent. upon his withdrawal. To exercise such rights, the User can send their request to the email address mark@jordanpads.com. In any case, the User has the right to file a claim with the corresponding control authority if he or she deems it appropriate.
Cookies policy
1. Use of cookies on the Website
This Website uses its own and third-party cookies in order to improve the services provided through it by analyzing the User's browsing habits. If you continue browsing, we consider that you accept its use. For the purposes of this policy, "continue browsing" means clicking on any button, checkbox or link on the Website; download any content from it or scroll.
2. What is a cookie?
A cookie is a file that is downloaded to the User's computer when accessing certain websites, such as this one. Cookies allow these websites, among other things, to store and retrieve information about the User's browsing habits or those of their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize to user.
3. What types of cookies does this Website use?
Analysis cookies: These are those that, well treated by Jordan Pads or by third parties, allow the number of users to be quantified and thus carry out the measurement and statistical analysis of their use of the Website. To do this, your navigation on the Website is analyzed in order to improve the offer of content, products or services displayed therein.
Specifically, this Website uses Google Analytics, an analytics tool offered by the third party Google Inc., located in the United States. Google Analytics uses its own cookies to notify user interactions on the Website, storing non-personal identification information. Browsers do not share first-party cookies across domains. Advertising and behavioral cookies: these are those that, whether treated by Jordan Pads or by third parties, allow the offer of advertising spaces on the website to be managed in the most efficient way possible, adapting the content of the advertisement to the content of the requested service. or your use of the website. To do this, your browsing on the Website is analyzed in order to show you advertising related to your browsing profile.
Technical cookies: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist there, such as, for example, controlling traffic and data communication, identifying the session, access restricted access parts, remember the elements that make up an order, carry out the purchase process of an order, make a request for registration or participation in an event, use security elements during navigation, store content for dissemination of videos or sound or share content through social networks.
4. How can I block or delete the cookies used by this website?
The User can allow, block or delete the cookies installed on their computer by configuring the options of the browser installed on their computer. If the User does not want their data to be collected with Google Analytics, they can install an opt-out browser add-on. Blocking the installation of the analysis cookies described in this policy does not prevent the User from using the Website effectively.
Some cookies are placed by third party services that appear on our pages.
You can change or withdraw your consent from the Cookie Statement on our website at any time.
Find out more about who we are, how you can contact us and how we process personal data in our Privacy Policy.
Please provide your consent ID and the date you contacted us regarding your consent.
Your consent applies to the following domains: www.jordanpads.com
Its current status: Allow all.
General conditions
These General Conditions of Use and Contracting (hereinafter, "the General Conditions") govern the access and use of the website accessible through the domain name https://www.jordanpads.com and its subdomains (hereinafter, " the Website"), as well as the contracting of products and/or services through it. Simply accessing the Website attributes to the person who does so the status of user thereof (hereinafter, "the User") and implies acceptance of all the terms included in these General Conditions. If you do not agree with these General Conditions, the User must immediately leave the Website without using it.
By accepting these General Conditions the User declares: a) That he or she has read, understands and accepts what is stated here. b) That, in the event that you are willing to contract a product and/or service, you have sufficient capacity to do so. c) That, if acting on behalf of a legal entity, it has sufficient and valid power of representation to do so. d) That he is of legal age.
1. General information of the Website
1. Access to the Website
Simple access to the Website is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by the User.
3. User Registration on the Website as a general rule, the User may browse the Website without the need for registration. Now, the User may register on the Website through the form established for this purpose, which will allow them to access their personal account where they can edit their personal data and shipping addresses that they have established, consult the orders placed through the Website. , as well as its status, subscribe to the Jordan Pads Newsletter or manage the unsubscription.
4. Password
The User is responsible at all times for the custody of their password, consequently assuming any damages that may arise from its improper use, as well as its transfer, disclosure or loss. For these purposes, access to restricted areas and/or use of the services and contents of the Website carried out under your password will be considered carried out by the User.
5. Contents and services linked through the Website
The Website may contain technical link devices, directories and even search tools that allow the User to access other Internet pages and portals (hereinafter, "Linked Sites"). In these cases, Jordan Pads will only be responsible for the content and services provided on the Linked Sites to the extent that it has effective knowledge of their illegality and has not deactivated the link to them with due diligence. In the event that the User considers that there is a Linked Site with illegal or inappropriate content, they may notify Jordan Pads. In no case should the existence of Linked Sites presuppose the formalization of agreements between Jordan Pads and those responsible or owners thereof, nor the recommendation or promotion of the Linked Sites and/or their contents by Jordan Pads. Unless expressly indicated otherwise on the Website, Jordan Pads is not aware of the contents and services of the Linked Sites and, therefore, is not responsible for any damages that they may cause to the User or any third party.
6. Intellectual and industrial property
All the contents of the Website, understood as, by way of example but not exhaustive, the texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes, They are the intellectual property of Jordan Pads or third-party licensors, and none of the exploitation rights recognized by current regulations on intellectual property over them can be understood to have been transferred to the User.
The User declares that he is the sole author of all photographs, images, designs, texts and/or comments (hereinafter, "User Content") that he publishes or sends through the sections of the Website provided for this purpose, guaranteeing that their use on the Website does not infringe the rights of any third party. Regarding said User Content, the User transfers, free of charge, to Jordan Pads the rights of public communication, reproduction, distribution and transformation, in all forms of exploitation existing up to the date of acceptance of these General Conditions. Said transfer is made for the universal territorial scope and for the period corresponding to your entire life and seventy years after the death or declaration of death of the User.
The brands, trade names and other distinctive signs published on the Website are the property of Jordan Pads or third-party assignors and/or licensors, without any right over them being understood to have been transferred to the User.
7. Contracting of products and/or services
7.1. Main characteristics of the goods
The main characteristics of the goods offered through the Website can be consulted in the descriptive sheet with which they are presented.
7.2. Purchase procedure
1. The User must click on the desired product. Once the new window with the product has been opened, the User must choose, if applicable and depending on the selected product, the type of product and quantity, and must click on "Add to cart".
2. The cart with the products selected by the User will be displayed on the right side of the screen. When the User agrees, they must click on "Process order".
3. Once the new page is displayed, the User will be able to see the products they have in the cart, being able to increase or decrease the quantity, as well as delete the cart product. Once the User is satisfied with what they wish to purchase, they must press the "Checkout" button.
4. A new page will be displayed where the User will be required to fill out the boxes with their personal data in order to carry out shipping and billing. The User must check the box as they have read and accept the Privacy Policy and the General Conditions of Use and Contracting.
Once all the fields have been completed, you must click on "Pay".
5. The User will be shown a summary of their purchase where they can check which items they are going to purchase and their price. You will be asked to select the payment method you wish to use, and you can choose credit or debit cards.
6. The last information that the User must complete is those related to the payment method (whether by credit or debit card), where the User will be asked for the card number, expiration date and security code. Finally you must click on "Pay".
7. Finally, once the order is formalized, Jordan Pads will send an email to the User confirming the details of the purchase made.
Jordan Pads will keep electronic proof of the contract made by the User, and the User may consult their history of purchases made through their account.
7.3. Correction and identification of errors in data entry
When the User forgets to correctly complete any information indicated as mandatory in the corresponding form, they will not be able to advance in the contracting or validation process until it has been completed. A message on the screen will warn you of this circumstance. You may modify and/or update the data provided during the purchase process at any time, before its completion, by going back to the desired step. By accessing their account, the User may modify and/or update at any time the data provided when registering as a user of the Website.
7.4. Order delivery
The User will receive their order within a maximum period of 30 days from the date of order confirmation. However, the usual delivery time for Jordan Pads is usually between 3 and 15 days from order confirmation. These deadlines are means, and therefore an estimate.
7.5. Price, payment methods and shipping costs
The prices indicated for each product in its corresponding sheet include, unless expressly stated otherwise, Value Added Tax (VAT) and, in any case, are expressed by default in Euro currency (€). These prices, unless expressly indicated otherwise, do not include shipping costs, shipping insurance or any other additional services and annexes to the
product or service purchased. The details of shipping costs are specified in the purchase process and must be previously accepted by the User. The User can make the payment using the payment method detailed in this clause. The User declares that the payment system used to purchase the products is their property. Jordan Pads reserves the right to not authorize the acquisition of the products in the event that the payment system used by the User contains data or information that does not match the data provided above to avoid any type of fraud. Jordan Pads will not assume any amount, fee, commission or any other amount that the payment system used by the provider charges to the User, provided that current legislation does not establish it. The payment methods available on the Website are the following:1) Credit and debit cards through the use of the payment gateway. Accepted credit and debit cards are: VISA, MASTERCARD and MAESTRO. At the time of payment, the User will have to enter the required information such as credit or debit card details, card owner name, expiration date and CVC number. This information will not be stored by Jordan Pads since the management is carried out by the Wix company.
The shipping methods available for products purchased on the Website are the following:
Jordan Pads will ship via a courier company. The order placed by the User will in all cases be "Standard Shipping", which will take a maximum of 30 business days. In cases of delivery delays, Jordan Pads will inform its customers as soon as it becomes aware of them. Each delivery is considered made from the moment in which the transport company makes the product available to the User, which is materialized through the control system used by the transport company. In the case of delays in the delivery of orders attributable to Jordan Pads, the User may cancel their order in accordance with the procedure described in the following section. Shipping costs are the responsibility of Jordan Pads. This must indicate, along with the information related to shipping and billing, what type of shipping you want before confirming the purchase. The type of shipping chosen by the user will have its corresponding amount associated with it, which will be added to the total price to be paid by the User.
8. Right of withdrawal
8.1. Exercise period
To exercise the right of withdrawal, the User must notify Jordan Pads of their decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal mail, fax or email). To comply with the withdrawal period, it is sufficient for the User's communication regarding the exercise of this right to be sent before the corresponding period expires.
8.2. Consequences of withdrawal
In case of withdrawal, Jordan Pads will return all payments received from the User, including delivery costs without any undue delay and, in any case, no later than 30 calendar days from the date on which the User informs Jordan Pads of his decision to withdraw from the contract. Jordan Pads will proceed to make said refund using the same payment method used by the User for the initial transaction, unless it has expressly provided otherwise; In any case, the User will not incur any expenses as a result of the refund. Jordan Pads may withhold the refund until the goods have been received, or until the User has provided proof of the goods being returned, depending on which condition is met first.
The User must return or directly deliver the goods to Jordan Pads without any undue delay and, in any case, no later than 14 calendar days from the date on which they communicate their decision to withdraw from the contract. The deadline will be considered met if you return the goods before said deadline has expired. The User must assume the direct cost of returning the goods. The User will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
9. Complaints, claims and requests for information
The User can direct their complaints, claims and/or requests for information to Jordan Pads, by sending an email to the address mark@jordanpads.com
10. Legal guarantee of conformity for products
The User is reminded that, in accordance with the provisions of articles 114 and following of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, all products delivered by Jordan Pads must comply with the contract concluded, Jordan Pads being liable to the User for any lack of conformity that appears within a period of two years from the delivery of the product.
The scope and form of execution of the rights conferred on the User by said legal guarantee can be consulted in articles 114 et seq. of the aforementioned standard.
11. Nullity and ineffectiveness of the clauses
If any clause included in these General Conditions is declared totally or partially null or ineffective, such nullity or ineffectiveness will only affect said provision or the part thereof that is null or ineffective, these General Conditions subsisting in everything else and being considered as such. provision totally or partially for not included.
12. Applicable legislation and competent jurisdiction
These General Conditions will be governed and interpreted in accordance with Spanish legislation. In the event of a dispute, the User may choose to file their claim before the Courts or Tribunals that correspond to their domicile.
13. You have 15 days to return your order from the moment you receive it. The costs of managing a return will be borne by Jordan Pads when the product is damaged, defective or if you receive an incorrect item. Expenses generated by item or size changes must be borne by the client.
14. How to proceed for a return or exchange
If the product has arrived damaged or defective: write to mark@jordanpads.com and we will send you the product again at no cost to you. You will only have to tell us the order number and the reason for the incident and we will take care of all the management.